Patient Participation Group - Tardis Surgery 
Meeting Minutes for Wednesday 16th September 2015 held at Cheadle Fire Station 4.30 pm

Present: Mrs S Pyatt, Mrs C Burnett, Mrs M Thorley, Mr R Gouldsmith, Mr A Schutz, Mrs M Ellis, Mrs B James, Mr B Mawson and Mrs D Beresford 
Apologies:
Mr A Lewis, Mr B Clare, Mrs S Clare, Mrs M Tantum and Mrs J Richardson.  

I.	Approval of minutes from last meeting:
Mrs M Thorley (Vice Chair) read the minutes from the last meeting. The minutes were approved as read. 
Matters Arising from these Minutes:
a)	Group agreed that the telephone contact to the surgery will always be busy at certain times which can be unavoidable due to volume of calls. 
b)	Review of members who have not attended last 3 meetings and also update confidentiality forms where required (SP and CB to update).
II.	Any Other Business:
a)	PPG groups are to be held at Cheadle Fire Station.
b)	Discussions were held to appoint a new secretary for the group. CB to continue for time being until new secretary appointed.
c)	NHS Choices e-mail/complaint discussed with the group.  It has been highlighted that carpeting in the waiting room should not be used due to hygiene reasons and to appoint new cleaning services.  SP to review cleaning services.  
d)	Lynn Everill from Moorlands Homelink attended the meeting to discuss their services throughout the community.

III.	Locality Patient Group:
a)	Members of the group were issued with the minutes from the Patient Locality Group from 30th July 2015 and a meeting summary from The North Staffordshire CCG Patient Congress 18th August 2015. 
IV.	Date of next meeting:
Wednesday 13th January 2016 - 3.30pm at Cheadle Fire Station
Wednesday 16th March 2016 - 3.30pm at Cheadle Fire Station 
Wednesday 11th May 2016 - 3.30pm at Cheadle Fire Station 

Christmas Lunch Wednesday 9th December at 12.30 at No 16 Coffee House.  Please could all members of the PPG wishing to attend please contact Sue or Carol at the surgery. 
Minutes submitted by:  Mrs. Carol Burnett