All consultations are by appointment only
Please ring the Surgery for an appointment with the GP or Advanced Nurse Practitioner the same day or the following day. If this is difficult please inform the staff as we do offer pre-bookable appointments. We do encourage patients to use the online service for booking GP appointments to prevent delays when trying to contact the surgery by telephone.
To help us to ensure that the system runs smoothly it would be appreciated if you:
- Arrive on time. If you are late you might not be seen
- Cancel any unwanted appointments
- Question if you need to see the doctor or would the nurse be more appropriate
Our Nursing Staff are virtually always in attendance, and the Doctors may consider it appropriate to use their expertise to deal with your problem.
Telephone 01538 753771.
Online services
Book your doctor's appointment online (nurse's appointments cannot be made online). Contact reception for further details and to register.
Referrals
When referring you to a consultant, we will hopefully be able to give you an idea of waiting list times. If you wish to see a consultant privately, we can tell you their charges and provide you with their private rooms' telephone number.
Dial-a-Doc
This service allows you to make a telephone appointment with the doctor instead of having to visit the surgery.
Cancelling or changing an appointment
If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
- Out of hours information
- If it’s a life-threatening emergency call 999.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Home Visits
If you are unable to attend the surgery, please ring before 10.00am. Preferably, we would rather see a patient in the surgery where there are all the necessary facilities to fully assess an ill patient.