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Domestic Abuse Advice

What is domestic abuse?

The Government has adopted the following definitions in relation to Domestic Abuse:

Domestic abuse

“any incident or pattern of incidents of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality. The abuse can encompass, but is not limited to psychological, physical, sexual, financial and emotional abuse”.

Controlling behaviour

“a range of acts designed to make a person subordinate and / or dependent by isolating them from sources of support, exploiting their resources and capacities for personal gain, depriving them of the means needed for independence, resistance and escape and regulating their everyday behaviour”.

Coercive behaviour

“an act or a pattern of acts of assault, threats, humiliation and intimidation or other abuse that is used to harm, punish or frighten their victim”.

If you, or someone you know, is affected by domestic abuse, support is available.

New Era

This is the domestic abuse (DA) service operating across Staffordshire and Stoke-on-Trent from 1 October 2018. It offers help to all those affected by domestic abuse in Staffordshire and Stoke-on-Trent and provides free and confidential support for victims, perpetrators and their families.

Support for victims

Phone: 0300 303 3778
Email: new-era@victimsupport.org.uk
Website: www.new-era.uk

24-hours a day, 7-days a week, specialised help is available for all victims. The service also provides a 24-hour online webchat facility. New Era aims to end relationship abuse through a wide range of individual and group support for adults, children and young people for as long as they need it.

This is provided by Victim Support based here in Staffordshire and Stoke-on-Trent. Specially trained New Era staff are able to help whether or not a report has been made to the police. Victim services are provided by Victim Support and are available for everyone, with safety and recovery prioritised.

Services for perpetrators

Phone: 01785 601690
Email: new-era@rrpgov.uk

Anyone that’s displaying unhealthy or abusive behaviour within their relationship and wants to change this can access help from New Era. New Era Perpetrator services can also help children under 16 years of age who need help with relationship based behaviour or are in need of one to one guidance around healthy relationships.

Perpetrator services are offered by the Staffordshire & West Midlands Community Rehabilitation Company; the Reducing Re-Offending Partnership (RRP) working here across Staffordshire and Stoke-on-Trent.

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