Contact Details

Telephone: 01538 753771

Fax: 01538 752557

Dispensary: 01538 751415

Email: tardis.surgery@staffs.nhs.uk

NHS 111: Call 111 or visit 111.nhs.uk

Contact Us Online: https://www.online-consult.co.uk/org/tardis-surgery-drs-upton-kaur

Patient Access: www.patientaccess.com

NHS App: www.nhs.uk/nhsapp

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Location

The Tardis Surgery, Queen Street, Cheadle, Stoke-on-Trent, ST10 1BH

Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.

Disabled Access

Disabled access is via the front door and the consulting room entrances are all of sufficient width to accommodate wheelchairs. The premises include a disabled toilet near the front entrance.

Our Communication

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you need information in Braille, large print or easy read.

We want to know if you need a British Sign Language interpreter or advocate.

We want to know if we can support you to lip-read or use a hearing aid or communication tool.

NHS 111 service

Call 111 when it's less urgent than 999

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it's not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

You can also use NHS 111 online (111.nhs.uk). 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

When to use NHS 111 online or call 111

Out-of-Hours Services

If you need a doctor after the surgery is closed, ring the surgery number and you will be transferred automatically to Staffordshire Doctors Urgent Care. Please have the patient's name, address, telephone number and a description of the problem ready when you ring. You may be asked to attend the Leek Moorlands Hospital on Ashbourne Road, Leek or a centre in Stoke; have a pen or paper ready to write down the details.

If you feel your emergency is serious, ie severe bleeding, chest pain suggesting a heart attack or severe shortness of breath, ring 999 and request an ambulance. If you suspect a broken bone or need stitches make your own way directly to the hospital.

Local Walk in Centre

The Haywood Walk in Centre

The Haywood Walk in Centre is at High Lane, Burslem and is open 7.00am to 10.00pm Weekdays, and 9.00am to 10.00pm Weekends and Bank Holidays.

Telephone Number – 01782 581112

The Midway Medical & Walk in Centre

The Midway Medical and Walk in Centre is at Morston House, The Midway, Newcastle under Lyme, ST5 1QG and is open every day from 8.00am to 8.00pm including weekends and Bank Holidays.

Telephone Number – 01782 663757

The Hanley Health and Wellbeing Centre

The Hanley Health and Wellbeing Centre is open 8.00am to 8.00pm, 7 days a week.

Telephone Number – 0300 123 6759

Leek Minor Injuries

You do not need an appointment to visit the Leek Minor Injuries Unit which is open every day from 8.00am to 8.00pm. Located at Ashbourne Road, Leek, ST13 5BQ.

Telephone 01538 487103. The Unit can also be contacted through their Access Line: 08456 003 003.

Struggling Out of Hours?

Know who to contact

• National Suicide Helpline: 0800 689 5652
• Samaritans: call - 116 123 or Text SHOUT - 85258
• Domestic Abuse Helpline: 0808 2000 247