Show Side Menu
To view, print or save our practice booklet, click here
Online Services
Statement of Purpose
Extended Access Appointments
Useful Resources
Call 111 - When it is less urgent than 999
Choose Well - Useful Information

Out of Hours

NHS 111 service

Call 111 when it's less urgent than 999

call nhs 111

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it's not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Click here for more information

Out-of-Hours Services

If you need a doctor after the surgery is closed, ring the surgery number and you will be transferred automatically to Staffordshire Doctors Urgent Care. Please have the patient's name, address, telephone number and a description of the problem ready when you ring. You will be asked to attend the Leek Moorlands Hospital on Ashbourne Road, Leek or a centre in Stoke; have a pen or paper ready to write down the details.

If you feel your emergency is serious, ie severe bleeding, chest pain suggesting a heart attack or severe shortness of breath, ring 999 and request an ambulance. If you suspect a broken bone or need stitches make your own way directly to the hospital.

Your Neighbourhood Professionals. Just a Click Away! Birch Healthcare Services
Your Neighbourhood Professionals. Just a Click Away! Birch Healthcare Services